Home / Privacy Policy

Privacy Policy

Legal

Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address
Incident Information: Details about your accident or legal inquiry
Device & Usage Data: IP address, browser type, pages visited
Communication Data: Records of calls, text messages, or emails
Technical Data: Information collected through cookies, tracking pixels, and similar technologies

By submitting your information through this website, you:

Consent to the collection and use of your information as described in this policy
Consent to be contacted by phone, text message, or email regarding your inquiry
Acknowledge that such communications may be made using automated technology

Consent is not a condition of purchasing any goods or services or receiving legal services.

You may withdraw consent at any time by:

Replying “STOP” to text messages

We maintain records of consent where required by applicable law.

How We Use Information

We use collected information to:

Connect you with licensed attorneys
Evaluate potential legal matters
Improve website performance and user experience
Communicate via phone, SMS, or email in compliance with applicable laws
Maintain legal and regulatory compliance

We may share your information with:

Participating law firms, including DK Law
Call centers and intake service providers
Technology vendors and service providers such as CRM, hosting, and analytics providers
Government or regulatory authorities if required

We do not sell personal information in the traditional sense, but information may be shared for the purpose of connecting you with legal service providers.

AI Technology Disclaimer

We may use artificial intelligence (AI), automated systems, or decision-support tools to:

Assist with lead intake and routing
Analyze inquiries and improve service efficiency
Support communication and operational processes

AI tools are used to support administrative and marketing functions only.

AI does not provide legal advice
AI does not make final determinations about legal eligibility
Any evaluation of a legal claim is conducted solely by a licensed attorney

Users should not rely on automated outputs as a substitute for professional legal advice.

Attorney Advertising Notice

This website is an attorney advertisement.

Claim MVA is a marketing and lead generation service and is not a law firm.

We do not provide legal advice
We do not make determinations regarding the validity of legal claims
Legal services are provided by licensed attorneys
Any information submitted may be shared with a participating attorney for evaluation

No attorney-client relationship is formed unless and until a written agreement is executed with a licensed attorney.

Your Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA/CPRA), you have the right to:

Request access to personal information we collect about you
Request deletion of your personal information
Request correction of inaccurate personal information
Opt out of the sale or sharing of personal information

Requests may be submitted via:

We may need to verify your identity before processing requests.

Data Retention

We retain personal information only as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes and enforce agreements

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information.

While we take security seriously, no system is completely secure, and we cannot guarantee absolute protection.

Updates to This Policy

We may update this Privacy Policy from time to time.

Continued use of the website after changes are posted constitutes acceptance of those updates.

Contact

Questions or data requests can be sent to info@innovatcs.com, or by phone on (301) 909-8599. By post: Claim MVA LLC, 1200 Example Blvd, Suite 400, Austin, TX 78701.